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# How to Fix the 'Error Code: 6EA18A9E' Error in Tableau
- URL: https://www.vizney.com/tableau-error-code-6ea18a9e/
- Published: 2026-04-17T00:04:19.000Z
- Updated: 2026-04-17T00:04:19.000Z
- Author: Yehwan Hwang
- Tags: Troubleshooting, Knowledge Base

When building a view or using specific features in Tableau Desktop, you may encounter an internal error message that interrupts your work:

> *Unable to complete action* 
> *Internal Error - An unexpected error occurred and the operation could not be completed.* 
>  
> *Error Code: 6EA18A9E*

The exact cause of this error code is not definitively pinned down to a single issue. However, it frequently occurs when placing a field on the **Pages shelf** to animate a view. This happens due to a conflict between how the Pages shelf operates and the global **Workbook Animations** feature in Tableau.

### Solution

To resolve this error, you need to disable the workbook animations.

From the top menu bar, select **\[Format\]** \> **\[Animations\]**. When the Animations pane appears on the left, change the Workbook Default setting from **\[On\]** to **\[Off\]**.

Once the animations are turned off, placing a field on the Pages shelf will work normally without triggering the error window.