How to Fix the 'Error Code: 6EA18A9E' Error in Tableau

When building a view or using specific features in Tableau Desktop, you may encounter an internal error message that interrupts your work:

Unable to complete action
Internal Error - An unexpected error occurred and the operation could not be completed.

Error Code: 6EA18A9E

The exact cause of this error code is not definitively pinned down to a single issue. However, it frequently occurs when placing a field on the Pages shelf to animate a view. This happens due to a conflict between how the Pages shelf operates and the global Workbook Animations feature in Tableau.

Solution

To resolve this error, you need to disable the workbook animations.

From the top menu bar, select [Format] > [Animations]. When the Animations pane appears on the left, change the Workbook Default setting from [On] to [Off].

Once the animations are turned off, placing a field on the Pages shelf will work normally without triggering the error window.